FAQ

Payments

All cookies must be paid in full to be placed on my calendar. Payment is due within 72 hours of invoice being sent. 

How long are cookies good?

All cookies are heat sealed to preserve freshness. Although cookies are good for 2 weeks if kept in a cool place out of direct sunlight, it is recommended to freeze cookies if not eaten after a week.

How do I unthaw my cookies?

When freezing cookies, place them in an airtight container with a lid. When ready to unthaw your cookies, leaving them in the container, leave your cookies at room temp for 8 hours. Once fully thawed, open your container and enjoy! DO NOT open container until completely thawed, doing so will cause condensation to form and ruin the cookies.

How are cookies packaged?

All cookies are heat sealed for freshness. Pre-Sale orders will come packaged as pictured on the pre-sale site. Custom orders will come heat sealed and in a box or bag depending on the size of the order. For custom orders, if you are purchasing for gifts or party favors, special packaging with bows, ribbons, etc is available at $8 per dozen. 

 

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